Clear plans and limits.
Choose the plan that fits your business.
All prices are in US dollars. Start with a free trial and upgrade when you are ready.
We could not start checkout right now. No charge has been made.All public prices and Checkout charges are in USD.
Trial
Try Wafeed before upgrading.
No credit card required.
Included:
Essential
For businesses that want to collect feedback and follow up on basic issues.
Growth
For businesses with more than one branch that need case follow-up.
Operations
For companies that need team permissions and broader operational reports.
Add what you need, when you need it.
Plans include a set of limits and features. Add-ons let you increase selected limits or add a specific feature.
Add-on billing is available from an active subscription only when a verified Paddle mapping exists. Prices below are USD references, not a checkout quote.
Add-on reference currency
USD
Reference only — this is not a checkout quote or confirmed charge price.
Capacity
Extra Business / Location
Request quoteAdd 1 more business or location
Extra Touchpoints (×10)
Request quoteAdd 10 more feedback touchpoints
Extra Submissions (×1,000)
Request quoteAdd 1,000 more submissions per month
Extra Team Seats ×10
Request quoteAdds 10 dashboard team members
Extra Staff Seats (×10)
Request quoteAdd 10 more staff members
Extra Branches (×5)
Request quoteAdd 5 more branches
Branding
Remove Wafeed branding
Request quoteHide Wafeed branding from feedback pages
Custom Domain
Request quoteUse your own domain for feedback links
Communication
Custom SMTP
Request quoteSend notification emails from your own domain
Service
Priority Support
Request quote24h response SLA and priority assistance
Pricing FAQ
Can I start for free?
Yes. The Free plan is available immediately — no credit card required. You get one feedback touchpoint and up to 30 submissions per month.
How do paid plans work right now?
Paid plans are subscribed to securely in USD through Paddle Checkout. Billing identity and tax details are collected after sign-in.
What is the difference between Growth and Operations?
Growth is for one growing business with multiple branches and staff. Operations adds multi-location management, custom domain, custom SMTP, consolidated billing, organization admin controls, and priority support — built for professional and enterprise use.
Do you support custom domains?
Yes, on the Operations plan. Use your own domain for public feedback pages. DNS setup is handled manually.
Can I send emails from my own domain?
Yes, on the Operations plan with Custom SMTP. Connect your email server so notification emails come from your domain.
What are add-ons?
Add-ons let you add extra capacity — more submissions, touchpoints, staff, or features — without upgrading your plan. Contact us to activate.
Can I cancel later?
Yes. You can manage or cancel your Paddle subscription from Wafeed billing settings.
Ready to get started?
The Free plan is live right now — no credit card needed.