Feedback collection
Create one clear way for customers to share feedback from a link, QR code, NFC tag, receipt, message, or website.
- Branded feedback pages
- Arabic and English journeys
- Branch, staff, and campaign context
Product
Every issue reaches the right person.
Collect feedback, assign follow-up, and see whether each issue was resolved.
Complaint and case management
Turn feedback that needs attention into trackable work with a clear status, owner, and history.
- Case status and ownership
- Internal notes and follow-up
- Permission-aware access
Reports and comparisons
Compare ratings and repeated problems by branch, employee, feedback link, reason, or date.
- Branch and staff results
- Repeated reasons
- Exports included with your plan
Reputation and routing
Set rules that send feedback to the right person and show the customer the next suitable step.
- Rules you control
- Private complaint follow-up
- Optional Google review link
Start with your first feedback link
Create your account, then complete setup step by step.