Understand every client experience after appointments.
Salons, clinics, and appointment-based businesses thrive on repeat clients and word of mouth. Wafeed helps you measure every appointment — and act before a bad experience becomes a public review.
Staff feedback per service
Create a unique link per staff member or service type. Know exactly which stylist, therapist, or doctor clients rate highest.
WhatsApp follow-up after booking
Send the feedback link via WhatsApp after the appointment is confirmed completed. Clients rate while the experience is fresh.
Reception counter QR code
Place a QR code at reception. Clients scan as they leave. No paper forms, no waiting.
Low rating alerts
Get an email immediately when a client is unhappy. Follow up before they share a negative experience online.
Branch comparison
Running multiple branches? Create a link per location. See which branch delivers the best client experience.
Google Review after high rating
Satisfied clients who rate 4 or 5 stars are invited to share their experience on Google — at the best possible moment.
How it works for salons & clinics
Receptionist sends a WhatsApp message with the feedback link after the appointment.
Client rates 1–5 stars, picks a reason (speed, service quality, cleanliness, etc.), and adds an optional comment.
Ratings appear in the dashboard — per staff member or branch.
A low rating triggers an email alert to the manager immediately.
A high rating invites the client to leave a Google Review.
Start measuring client satisfaction.
Free plan — set up your first link in minutes.