Who uses Wafeed?
Wafeed is for teams that need a simple way to collect feedback and follow up on problems.
WhatsApp support teams
The problem
Chats end with no measurable feedback on service quality.
How Wafeed helps
Send a feedback link at the end of a WhatsApp conversation. Compare results by employee and follow up on low ratings.
Restaurants & cafés
The problem
Guests leave without telling you what they actually thought.
How Wafeed helps
Place QR codes on tables, receipts, and delivery packaging. Collect feedback after a visit and receive an alert for low ratings.
Salons & clinics
The problem
Appointment feedback is often scattered or not collected.
How Wafeed helps
Create a link for each employee or service. Clients rate the visit, and the front desk can follow up on low ratings.
Retail & Instagram shops
The problem
Orders are completed without a clear way to ask what went well or wrong.
How Wafeed helps
Send a feedback link after a WhatsApp or direct-message order. Compare responses by product, service, or campaign.
Multi-branch businesses
The problem
It is hard to compare customer issues across locations.
How Wafeed helps
Create a dedicated link per branch. See side-by-side performance in your dashboard and identify which locations need attention.
Service companies
The problem
Feedback after a service visit is easy to miss.
How Wafeed helps
Assign a link to each technician or job type. See the feedback connected to each completed visit.
Clinics & appointment-based businesses
The problem
Patient or client feedback is hard to collect after appointments.
How Wafeed helps
Send the link by WhatsApp after an appointment. Low ratings can alert the front desk so someone follows up.
Does this fit your business?
Start free and create a feedback link for the customer interaction you want to measure.