Feedback links
Create links and QR codes for counters, tables, receipts, messages, and your website.
Customer feedback · Clear follow-up
Hear what customers say. Follow every issue until it’s resolved.
Collect feedback through QR codes or links, send it to the right branch or employee, and follow every case from one dashboard.
Free trial · No credit card · Customers do not need an account
Product preview
Customer rating
2 / 5
★★★★★
Low rating
Seef branch
New customer case
Service team
- Status
- In follow-up
- Next step
- Call the customer today
From feedback to owner and next step
Share one feedback link wherever customers meet your business
QRNFCWhatsAppSMSEmailWebsiteReceipts
Customers can respond without creating an account. You choose where the link appears.
A clear next step
From customer feedback to accountable follow-up
Wafeed keeps the response, owner, notes, and status together, so the team knows what needs attention.
- 01
Collect
Receive feedback from a QR code, NFC tag, message, receipt, or web link.
- 02
Route
Connect each response to the right branch, employee, or service.
- 03
Follow up
Give complaints an owner, notes, status, and clear next step.
- 04
Review
Compare branches and see which issues keep happening.
What you can do
The essentials for daily customer follow-up
Start with feedback collection, then add the team, branch, and reporting tools your business needs.
Complaint follow-up
Turn a low rating into a private case with an owner and a record of what happened.
Branch and staff reports
Compare responses by location, employee, service, and feedback point.
Private customer replies
Contact customers privately when they ask for a response.
Low-rating alert
Tell the right people when a customer needs attention.
Your logo and colors
Make the public feedback page feel like part of your business.
Built around real service work
Useful wherever customer experience depends on people
Use the same clear process across a counter, appointment, delivery, support conversation, or branch visit.
Restaurants and cafés
Put QR codes on tables and follow up before a poor visit becomes a lost customer.
Salons and clinics
See feedback by appointment, staff member, service, and location.
Retail and delivery
Send a feedback link after an in-store, online, or message-based order.
Multi-location services
Keep branch results and recurring issues visible in one place.
Simple pricing
Start with a free trial. Upgrade when you need more.
Compare plan limits and billing terms in US dollars. The trial does not require a credit card.
One business · One feedback point · 30 responses each month
Questions
Quick answers before you start
Do customers need an account?
No. Customers open the feedback link and respond without creating a Wafeed account.
How do I share a feedback link?
Copy it into WhatsApp, email, or SMS, add it to your website, or print its QR code.
Can I start without a credit card?
Yes. The trial includes one feedback point and up to 30 responses each month.
Does Wafeed support Arabic?
Yes. Public feedback pages and the customer dashboard support Arabic and English.
Ready to hear from your customers?
Create your account, publish your first feedback link, and give every issue a clear owner.